Work

Diver8ent, LLC.

Web Development, Creative & Strategy
Oct 2012 - PRESENT

Provide start-ups and small to medium-sized businesses result-driven web development, strategy, and creative services, and help streamline business operations.

• Delivered e-commerce ROI in 90 days by leveraging social media to target high-value and repeat customers

• Cut expenses 36% annually by fully automating monthly customer billing 

• Maximized selling potential by opening up new revenue streams, including B2B and wholesale 

SKYCATCHFIRE

Jun 2022 - aug 2023

Cutest Coops, LLC.

Head of Technology & Creative
APR 2019 - Feb 2022

From idea to start-up, and through expansion, helped a chicken coop owner test her viability in a niche market and expand as her business needs grew in the first three years. 

• Solution architect responsible for managing multiple third-party vendors, manufacturers, and offshore teams

• Created custom product variant solutions in SS and Shopify, previously limited by platform functionality

• Significantly reduced the COS by translating a labor-intensive purchase process into a streamlined digital experience

MH Eye Care, Inc.

Web Development, Design & Digital Marketing
Dec 2017 - july 2019

Designed and implemented a sophisticated yet internally manageable e-commerce website to increase long-term profits overall. Gross online sales went up 193% in the first six months. 

• Increased customer retention and repeat transaction frequency with incentivized account creation and specifically-targeted sales promotions

• Migrated 20+ yrs. of outdated data into a robust cloud-based ERP to more accurately manage and track inventory, forecast future sales trends, and reduce operating costs

JCAV Audio Visual

Co-Founder & COO
Sep 2015 - Jun 2018

Recognized new business opportunities in under-served markets and provided adaptive and cost-effective solutions for market research companies.

• Created specialized combinations of hardware, software, and web-based solutions to facilitate market research in traditional and unique settings

• Translated client research objectives into multi-dimensional solutions to achieve project/research goals

Razorfish, Chicago

Senior Quality Analyst, Technology Production
Jun 2013 - May 2015

Supported development teams by providing quality control and serving as the cross-departmental liaison, coordinating and communicating project statuses. 

• Responsible for managing multiple dev teams, production timelines, and build schedules  

• Ensured all deliverables met full creative, functional, and user-experience requirements 

• Designed integration, acceptance, and regression tests to evaluate code for deployment

Smarts

Tech Elevator

.NET (C#) Web App Development
Summer 2018 CohorT

Columbia College Chicago

BA, Marketing Communications
Class of 2013

Skills

• HTML, CSS/SASS, JavaScript, SQL, Bootstrap/jQuery

• Shopify (+Liquid), Squarespace, BigCommerce (+Stencil), WP

• JIRA, GitHub, G Suite, Zapier, Hubspot, Dropbox, Box, BitBucket, Basecamp

• Adobe Design Suite, Ustream (IBM), Vimeo, Stripe, Webmaster Tools, Canva, ConstantContact, MailChimp, Facebook, Instagram, Pinterest, Quickbooks